Vijaya Bank Customer Care

Vijaya Bank received the status a nationalized bank during 1980. Since then, the bank has been capable of running successfully and serving diverse sections of the entire society and nation. They are known to provide access to a wide Range of lucrative financial products as well as services through exclusive Vijaya Bank customer care number services.

The same is achieved with the help of an extensive network featuring more than 2000 branches along with over 2000 ATMs and as many as 13 extension centers in different parts of the country. Vijaya Bank is also renowned for providing the best-in-class services to the respective customers with the help of its comprehensive net banking customer care Facility.

Vijaya Bank Toll-free Number for Customer Care Services

Whether you are an existing customer or someone looking for some type of general inquiry about the bank & its services, you can reach out to the toll-free numbers for the overall ease of access. Whether you have queries related to Debit Card, credit card, customer loans, Savings Account, and so more, you can easily reaching out using the Karur Vijaya Bank customer care number:

• 1800-425-5885
• 1800-425-9992
• 1800-425-4066

The contacts above are available round-the-clock, 24x7. The number can be utilized for booking complaints or queries with respect to:

• Utilization of Vijaya Bank net banking services
• Loss of credit or debit card
• Any specific product or service of the bank

Vijaya Bank Customer Care Number for NRIs

NRIs or Non-resident Indians who are customers of the bank can look forward to clearing all their doubts with the help below-mentioned helpline number:

91 80 25584066

Vijaya Bank Customer Care Addresses

Customers of Vijaya Bank can look forward to booking the respective queries or complaints by writing a letter to the head office of the bank in Bangalore. As you would write the given letter, you should make sure that all the information that has been mentioned in the same is completely accurate –whether it is about the given issue or the identification of the customer. You can then post the letter to the following address:

Vijaya Bank Head Office

41/2, Trinity Circle, M.G. Road,

BANGALORE – 560001

Phone no. 080-25584066

Vijaya Bank Customer Care Number Email Address

If you wish to contact the Vijaya Bank customer care services, you could also consider writing the email to the respective customer care team. Using this email, you can easily book the query or complaint that you might have. It is important to specify all crucial details with respect to your query or complaint. In some cases, you might also be required to attach copies of vital documents with the email.

Here are Vijaya Bank customer care email addresses for your overall ease:

debitcard@vijayabank.co.in

debitcc@vijayabank.co.in

ccd@vijayabank.co.in

Queries with respect to NRI deposits:

nricell@vijayabank.co.in

Vijaya Bank Customer Care Number SMS Services

You can also access to SMS service, which requires one-time registration process. If you wish to block the debit card or credit card, you can send an SMS:

BLOCK VIJ – Last 4 digits of the card number, send it to 575758

In case you do not receive any confirmation message in a span of 5 minutes, you can talk out to the Vijaya Bank customer care representative by reaching out to the helpline number. It is important for the customers to know that the given service is only available to the customers who have already registered the respective phone number for accepting SMS services from the bank.

An SMS that is sent from a number that is not registered with the bank will not receive the desired services.

Vijaya Bank Grievance or Complaint Redressal Cell

Vijaya Bank is famous for its specialized grievance or complaint redressal cell to be a part of the Planning & Development Department of the bank. The given department is headed over by the General Manager of the bank –also serving as the Nodal Officer for the field of Public Grievances. The cell is responsible for ensuring that all the complaints or grievances from the respective customers get duly resolved in the given time frame. The bank has been categorized into specialized 32 regions –with each region being headed by the Regional Bank Manager. The grievance or complaint redressal system is further divided into different levels:

• Level 1: In this level, the customer can look forward to registering the complaint or grievance at any branch of Vijaya Bank or across any of the specified media. In the given case, a professional customer care representative will be responsible for coming up with relevant solutions at the earliest.

• Level 2: In case the solution that has been provided by Level 1 does not turn out to be satisfactory for the end customers, the customer can then escalate the same to the next level involving the Regional Bank Manager of the particular region.

• Level 3: If the customers still remain dissatisfied, the customers can go forward with escalating the concern to the Nodal Officer of Vijaya Bank for dealing with specific grievances.