Niva Bupa Health Insurance (Formerly Max Bupa Health Insurance)

Updated on August 27, 2025 , 32569 views

A standalone health insurance company in India, Niva Bupa health insurance Company Ltd is a joint venture between Fettle Tone LLP, a leading Indian private equity firm, and the UK based healthcare services expert, Bupa Singapore Holdings Pte. Ltd. Over the years, the company has won many awards and recognition such as The Economic Times Kaleido Awards 2019, Financial Services Awards 2014, IT Leadership Award 2014, India insurance Awards 2012, and many more.

Niva Bupa Health Insurance	Key Highlights
Coverage	Total 7 million lives covered
Number of Agents	34,000+
Claim Settlement Ratio	89.46%
COVID-19 Cover	Yes
In-House Claim Settlement	Available
Incurred Claim Ratio	54%
Network Hospitals	7,600+
Renewability	Lifelong
Customer Care	1800-309-3333

Niva Bupa Health Insurance has designed a wide Range of health plans for individual, family, senior citizen as well as extended family. In order to cater to the diverse customers and their requirements, the company has managed to grow fast to fulfill the growing healthcare needs of the people.

Best Health Plans Offered by Niva Bupa Health Insurance

1. Niva Bupa ReAssure – Family Health Insurance Plan

The plan covers up to 6 family members with unlimited reinstatements for the same and different illnesses in a policy year. The cover starts from Rs. 3 lakhs to Rs. 1 crore. Reassure plan covers modern treatments like surgeries like oral chemotherapy, deep-brain stimulation, etc. It also covers alternative treatments like Ayurvedic, Unani, Siddha, and Homeopathic treatment.

Some of the coverage included in the plans are - organ transplant, all day-care treatment, emergency ambulance, hospital accommodation, in-patient care, health check-up, etc.

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2. Niva Bupa Health Companion Plan

Health Companion is an affordable plan for securing your future health. The plan comes in three variants and covers both individual and family. Some of the exclusive features offered are - direct claim settlement, cashless Facility, refill benefit, alternative treatment, no claim bonus, etc.

There are wide coverages provided in the plan, such as in-patient care, pre and post hospitalisation, emergency ambulance, hospital accommodation, organ transplant, etc.

3. Niva Bupa Health Premia Plan

It is a comprehensive health insurance plan offered for both individuals and families. The plan comes under three types - Silver, Gold, and Platinum. Some of the key features offered are maternity & newborn coverage, new-age treatment, international coverage, Inbuilt Travel Insurance, health check-up, loyalty additions, etc.

4. Niva Bupa Heartbeat Plan

The heartbeat health plan is a comprehensive policy with international emergency coverage. It comes with medical coverage ranging from Rs. 5 lakh to Rs. 1 crore. Some of the highlighting features offered are no room rent cap, daycare treatments, international coverage, OPD consultations, maternity & newborn coverage, loyalty bonus, etc.

5. Niva Bupa GoActive Health Plan

It is a digital health insurance plan that helps you access cashless OPD and diagnostic services. It's a perfect coverage for both individuals and families as per their healthcare needs. The plan offers unique features like day care treatments, health coach, no room rent sub-limit, diagnostic test on cashless Basis, Personal Accident cover, etc.

6. CritiCare – Critical Illness Insurance Policy

A health insurance plan that protects you and your family from 20 major critical illnesses such as cancer, heart attack, kidney failure, coma, stroke, paralysis and so on. The medical cover is available up to Rs. 2 crore. CritiCare offers coverage for up to 2 adults, with a cover ranging from Rs. 3 lakh to Rs. 2 crore for 1, 2 and 3 year policy term.

The plan also offers optional benefits like surgical operations, nursing care, drugs, and surgical dressing, room rent, operation theatre charges, CT scan, x-ray exams, Physiotherapy, etc.

7. AccidentCare - Personal Accident Insurance Policy

The plan offers worldwide coverage for protecting you anytime and anywhere. It offers medical cover up to Rs. 2 crore, along with assured renewal for life. AccidentCare offers coverage for up to 2 adults and 2 children, with a cover ranging from Rs. 5 lakhs to Rs. 2 crore.

Some of the unique features and coverage offered by the plan are accidental death, permanent total disability, child education benefit, permanent partial disability, etc.

Niva Bupa Health Insurance Customer Care Service

For New Policy - `1800-309-3333`

For Service Enquiry - `1860-500-8888`

Disclaimer:
All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.