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Fincash » BOB Credit Card » Bank of Baroda Credit Card Customer Care

Bank of Baroda Credit Card Customer Care

Updated on October 10, 2024 , 6651 views

No matter how complex your issue is, you can contact the Bank of Baroda Credit Card customer care team on their toll-free number or send an email. The support department offers exceptional and responsive services throughout the year. Whether you need to discuss a complaint with the branch manager or ask a simple credit card query, the support team is available 24x7 at your disposal.

BOB Credit Card Customer Care

From banking information to the unauthorized use of debit or credit card, the Bank of Baroda can fix all your issues in no time.

The services are available throughout the day and the support services include all kinds of queries and grievances. Here is the BOB credit card toll-free number:

1800 102 44 55

You could also dial 1800 258 44 55 for any regular query. For those who have signed up for the PMJDY and any other financial scheme, then Call the bank on 1800 102 7788.

The customer care for these schemes is open from 6 AM to 10 PM. The numbers mentioned above are for all queries, but if you need any emergency service related to a credit card, then consider calling the bank on 1800 102 44 55.

As soon as you call this number, you will be asked to select number 1 if you want to get the card blocked or hot listed.

There are also a few alternate bank of Baroda credit card customer care numbers that you can dial for emergency credit card related issues. Remember that any credit or Debit Card queries are quite urgent and they must be resolved as soon as possible. BOB’s customer care department is equipped to resolve all kinds of issues in a timely and effective manner.

You can get responses to their queries via email too. Should you have any issue that needs to be explained in detail, you could reach out to the support team at

bobsupport@cardbranch.com

One of the major benefits of using the BOB credit card customer care email ID is that you can type the detailed issue and save it as a reference for the future. However, you must make sure that the team takes the time to respond to the queries asked over email. It may take a few hours to a couple of business days – depending on the day you send the message.

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BOB Credit Card Customer Care No

Bank of Baroda caters to the requirements of people based in and outside India. If you are located in an international country and you have an account with BOB, you can use the NRI bank of Baroda credit card customer care no to get in touch with the professional.

The BOB credit card helpline number for international customers are:

+91 79-49044100

The alternate number is +91 79-23604000

If you are from an international country, but you are currently in India, then you can reach out to the bank of Baroda support team on the above-listed toll-free numbers. In order to resolve the issues faced by the NRIs, the Bank of Baroda has established the NRI help desk for international customers only.

Addressing the Grievances

You can check out the official website of BOB to find a detailed explanation of the grievance redressal process. There are mainly 4 steps the bank uses for addressing all kinds of grievances. This includes:

The first step is to file a complaint with the bank through one of the channels listed below:

  • Via contact center
  • At the bank
  • Complaint management portal

Your complaint will be registered and you will be provided with a unique customer tracker ID. Usually, the customer complaints are addressed at the first level. However, if due to some reason, your complaint is not heard or you are not satisfied with the help provided, know that there is an option to escalate your complaint by taking it to the regional level.

The third step in the grievance escalation is the zonal level. You could reach out to the zonal manager either via the online complaint management system of the bank or through the Bank of Baroda’s contact center. Either way, this step must resolve nearly all kinds of bank-related issues smoothly. Still, if you have any issues unresolved, you can contact the principal Nodal officer. For that, you are supposed to send your query to the General Manager at the Bank of Baroda in Gujarat.

You can follow the bank of Baroda on social media to leave your feedback or drop any kind of comment effortlessly. You can also raise your concerns or any issue with the bank through the toll-free number. The Bank of Baroda has also established a day for customers. The day is reserved for those who need their answers to be resolved. You can also contact the bank of Baroda credit card helpline center to get answers to all kinds of issues at the earliest time possible.

For complaints, the bank has a complaint form on their official website. You could also visit the nearest branch of the Bank of Baroda to file a complaint. The manager will ask you to fill the complaint form and write an application to them. However, if it is a serious issue, then your best bet is to call the bank on the toll-free number. Use the above-mentioned BOB credit card helpline number to find answers to all your queries.

Conclusion

Bank of Baroda has become one of the famous and renowned financial institutions across the nation. The credit goes to a wide Range of products and services the bank offers to its customers. These products and services include car loans, mortgages, home loans, equity management, and credit/debit card services. Bank of Baroda has many communication channels that are available almost round the clock for emergency services.

Disclaimer:
All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.
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