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Fincash » IndusInd Bank Credit Card » IndusInd Bank Credit Card Customer Care

IndusInd Bank Credit Card Customer Care

Updated on April 22, 2024 , 22517 views

IndusInd Bank is one of the well-known private financial institutions operating in India. Offering a variety of retail banking services, this entity takes care of several functionalities, such as credit cards, savings accounts, home loans, personal loans, and more.

IndusInd Bank Credit Card Customer Care

If you already own a credit card from this bank or looking forward to getting one, know that problems can arise at any time. Thus, it is essential that you have an Indusind Bank Credit Card customer care number.

In this post, let’s find out all the ways to contact customer care of IndusInd bank to resolve issues and queries.

IndusInd Credit Card Customer Phone Numbers

With this bank, you get a dedicated IndusInd credit card customer care number that can be used for any complaint or query regarding the credit card. Thus, if you would like to get a query resolved or lodge a complaint, you can use any of these two numbers mentioned below:

1860-267-7777

022-422-07777

If you have gold, business or classic credit card, you can use these numbers to contact customer care:

1860-500-5004

022-44066666

IndusInd Bank also provides a WhatsApp connection service that you can use to communicate with their representatives through calling or text. The number for this service is:

022-44066666

If you are a premium banking customer, you can reach out through these IndusInd Bank Credit card customer care number and email IDs.

IndusInd Bank Credit Card Customer Email Address

Customers Email ID

Domestic Customers: reachus@indusind.com

International Customers: nri@indusind.com

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IndusInd Customer Care Number of Different Branches

Centre Phone Number
Bengaluru 080-45673123
Ahmedabad 079-61916706
Bhubaneswar 0674-2362646
Bhopal 0755-2550288
Chandigarh 0712-5213129
Guwahati 033-30073378
Chennai 044-28346029
Hyderabad 040-66595286
Kanpur 0522-4933943
Jaipur 0141-4182965
Kolkata 033-40813275
New Delhi 011-49522500 / 011-49522500
Patna 0612-3035700
Mumbai 022-66412200 / 022-66412217
Thiruvananthapuram 0471-4100811
Ranchi 0612-3035700
Dehradun 0121-2603447
Jammu 0191-2470248

IndusInd Cust Care

If you would want to contact IndusInd bank by posting them your query or complaint, you can reach out on this address:

IndusInd Bank Ltd. 701/801 Solitaire Corporate Park, 167, Guru Hargovindii Marg, Andheri-Ghatkopar Link Road, Chakala Andheri (East), Mumbai – 400093

Frequently Asked Questions

1. What is the IndusInd bank credit card complaint redressal process?

A. If you think that the received response from the customer care service of IndusInd bank is not satisfied enough, you can escalate your matter further. For that, there are three different levels as mentioned below:

  • Level 1: Here, you can get in touch with the customer service either through email or phone. Once you have communicated the issue, they register the same. Then, it takes almost 7 business days for the Card Services Cell to get back to you. The solution can either be sent through an email or a phone call.

  • Level 2: If you are not satisfied with the solution, you can address your query to the Nodal Officer. You can contact the nodal officer through call – 022-6641-2200 / 020-6641-2319; or email at nodal.officer@indusind.com.

  • Level 3: Even after all of these steps your grievance is not resolved, you can get in touch with the Internal Ombudsman of the bank, who is also the Chief Customer Service Officer, who is responsible for evaluating complaints that the Nodal officer escalated. This will be the last and final step.

2. How is it possible to locate the IndusInd bank in my city?

A. It is true that this bank is spread across the country. Thus, finding a branch in your city will not be tough. Simply visit their website and on the menu, hover your cursor on Reach Us. From there, click on Locate Us. Then, add your location in the search box, and you will find the details.

3. Are there any limitations of contact?

A. No, IndusInd bank doesn’t pose any limitations. However, you can only get in touch with the customer service between 9:30 AM to 5:00 PM.

4. What to do if I lose my credit card?

A. If you have misplaced or lost your credit card, you must notify the bank by dialling any of the numbers mentioned above. If you are unable to reach the customer support on time, you can visit the website or open IndusInd bank to block your card.

5. What is the IndusInd bank customer care number for international users?

A. If you are living outside India, you can get in touch with the IndusInd bank credit card toll-free number, which is 022-42207777.

6. Whom should I contact for queries regarding credit card application?

A. For queries related to credit card application, you can drop an email at premium.care@indusind.com.

7. How can I contact customer care for indulge credit card?

A. If you have an indulge credit card by IndusInd bank, you can email at indulge.care@indusind.com.

8. Which email ID should I use to raise complaints or queries for business gold / classic / gold cards?

A. For these cards, you can contact by emailing at cards.care@induind.com.

Disclaimer:
All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.
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