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Bharat Gas Booking Guidelines

Updated on May 25, 2024 , 38385 views

In India, there are various public and private LPG distributors. And many of these service providers play an essential role in assisting citizens in obtaining good deals. Getting a gas connection in today's world has become a relatively painless process.

Bharat Gas

Bharat Petroleum Corporation Limited (BPCL) is one of the country's leading government-owned service providers, with Bharat gas being one of its most popular goods and services. BPCL serves the country by delivering the critical resource of LPG to families. Currently, the firm operates 7400 stores across India, serving over 2.5 million customers. Their e Bharat gas initiative is an online platform that allows people to book gas cylinders.

Bharat Gas Services

Bharat gas provides the following services:

  • Industrial Gas: Bharat gas helps in many Manufacturing applications, including steel, glass, pharmaceuticals, textile manufacturing, refinery, poultry, dyes, and many more.

  • Auto Gas: Bharat Gas was one of the first companies to deliver the requisite volume of CNG to clients, as CNG gas was increasingly being used in vehicles.

  • Piped Gas: Bharat Gas has begun delivering piped gas in metro areas to reinvent LPG delivery and ensure that families have access to gas 24 hours a day, seven days a week.

New Bharat Gas Booking

Customers who are applying for the first time for a Bharat gas connection can do it either online or offline. Both ways ensure that services are delivered quickly and efficiently.

Online Bharat Gas New Connection

Customers who want to apply online for a new Bharat gas connection can follow the below-mentioned steps:

  • To register as a new customer, go to the official Bharat gas website.
  • Go to the main page and pick 'new user' from the drop-down menu to begin the registration process.
  • Download the form and fill in the relevant information if you have not registered your phone number with Bharat gas yet.
  • You will receive an SMS having your login information, which will confirm your registration, following which you can access your account.
  • Log in to your account and choose 'new household LPG connection' from the drop-down menu.
  • Fill out the online form with the needed information. After you fill out all of the required fields, click the 'submit' button.
  • You have the option of uploading the accompanying documents or submitting them to your local gas distributor.
  • You will get notified after your application has been registered and will receive updates on its status online.

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Offline Application

Follow the steps mentioned here to apply for a new gas connection offline:

  • Take an application form from your local Bharat gas dealer or office.
  • Send the completed form to the dealer or office, together with the relevant documentation.
  • Your request will be confirmed by phone, and your application will be processed within 4-5 business days.

Documents Required for New Bharat Gas New Connection

You must submit specific documentation with your application form when applying for a connection, be it offline or online. These documents help to verify your identity and address. They are also known as Know Your Customer (KYC) documents.

  • Proofs of Identity: Copies of your driver's license, voter's ID, passport, or PAN Card
  • Utility bills from the last few months (electricity, water, or telephone bill)
  • Certificate from the employer
  • Possession letter/ Flat allotment (rent receipt)
  • The ration card
  • A Bank account linked with your aadhaar card

Procedure for Bharat Gas Booking

After you've filled out the necessary paperwork and enrolled, you can begin making Bharat gas connection reservations. It can be done online and offline.

1. Bharat Gas Online Booking

The procedure for booking Bharat gas online is as follows:

  • By logging into your Bharat gas account and selecting the "booking" option, you can make a reservation online.
  • Fill in the relevant details, including the delivery day and time, and submit the form.
  • You will receive an email confirmation of your reservation.
  • Please keep in mind that Bharat gas would only accept a booking 21 days after a previous booking.

2. Bharat Gas Reservations by SMS

Here is the process for Bharat gas reservation via SMS:

  • You can book via SMS if you live in a metropolis or a state Capital.
  • Your mobile number has been registered with your local Bharat gas LPG distributor.
  • After you've registered, text the word 'LPG' to 57333 to reserve a cylinder.
  • Send the same SMS to 52725 if you use Tata, Vodafone, MTNL, or Idea as your service provider.
  • You will get a confirmation SMS, along with a booking Reference Number.
  • You will receive an SMS confirmation once your cylinder gets delivered.

3. Bharat Gas Booking Through IVRS

  • You can book a cylinder 24 hours a day, seven days a week, through the IVRS service, which is available all over the country.
  • Your landline or mobile number must be registered with your local Bharat gas distributor.
  • Then dial your state's IVRS number and follow the prompts to reserve your cylinder.
  • You will receive a confirmation SMS if you have registered your mobile number.

4. Bharat Gas Reservations using Mobile App (Android and iPhone)

  • The "Bharat Gas" mobile app is available for download through the Play Store or the official website.
  • You will need to give your cell phone number, distributor code, and consumer number to enable the booking service, all of which may be found on your online account.
  • After you submit the information, you will get an activation code.
  • You will be required to provide a security code that must be input every time you use the app.

Bharat Gas Subsidy

To participate in the government LPG subsidy scheme for Bharat gas, you must have a bank account.

Option 1: With Aadhaar Card

  • Step 1: Fill out Form 1 to link your aadhaar number to your bank account.
  • Step 2: Link your aadhaar and LPG customer numbers using one of the methods below:
  • When you meet in person: Send Form 2 to the service provider.
  • By telephone: To register your aadhaar number online, Call 1800-2333-555 or go to www[dot]rasf[dot]uidai[dot]gov[dot]in and follow the instructions.
  • Post: Send the completed Form 2 along with the required documents to the address listed on the Form 2 IVRS & SMS: The website has all the necessary information and procedures.

Option 2: Without Aadhaar Card

Method 1

  • Give your bank account information (account number, IFSC code, etc.). Please keep in mind that a select few banks only accept this approach. If your bank does not accept this, you will need to open an account with one that does.
  • When you meet in person: Fill out Form 4 and return it to your gas distributor.
  • Web: Go to www[dot]MyLPG[dot]in and enter your bank account information.

Method 2

Fill out Form 3 with your 17-digit LPG gas consumer ID.

Transfer of Bharat Gas Connection

Bharat gas' LPG connection can help for various purposes, including household consumption, farming, vehicles, medication manufacturing, and the ceramics sector, among others. To obtain a Bharat gas connection, customers must go through a specific procedure. When the consumer needs to relocate their LPG connection, the circumstances are different. If you're moving from one city to another, the most important thing to remember is to transfer your gas service to a gas distributor near your new home.

Because the processing can take a few days, it is highly recommended that you start this connection transfer at least seven days before moving from your old location. The method is the same if you're moving between towns, districts, cities, or states.

Bharat LPG Gas Connection Transfer Rules

Different rules and criteria apply depending on whether you're leaving your present supplier's zone or moving to another city.

Transferring a connection within or between cities:

  • Get a customer service coupon by submitting your original Subscription Voucher (SV) to your current provider.
  • For a new SV, send both of these coupons to your new distribution office.
  • You are not required to return the equipment (cylinder and regulator).

If you're moving to another city, these are the rules and requirements for transferring your Bharat gas connection:

  • Notify your gas supplier of your want to end your service and request a termination voucher.
  • If you give in your old SV, you are eligible for reimbursement under the Bharat gas LPG connection transfer laws and guidelines.
  • You will shortly have your connection transferred if you submit the available termination voucher to a Bharat gas dealer in your existing city of residence.

The primary document required is proof of your new location's validity (a rental agreement or utility bill in your name).

Transferring Bharat Gas Connection: A Step-by-Step Guide

  • Send a transfer request on white paper to the supplier, along with the book and voucher.
  • The supplier can check the previous documents and, if necessary, refund you.
  • You also need to bring your domestic gas holding card to the dealer, together with your current residential information, to get the transfer.
  • You can also apply for it on the ebharat website.
  • It won't take more than a week to complete the treatment.

How do I Give up my Bharat Gas Connection?

There are a few frequent reasons why people desire to get rid of their LPG connections, which necessitates a different procedure. Here are some common causes and their methods:

1. If you move inside the same city

Here is the process to follow if you have moved somewhere within the same city:

  • You must contact the Bharat gas distributor and obtain the Transfer Advice (TA) if you have an LPG connection registered at a specific address in a particular city and wish to shift your dwelling address to another address within the same town.
  • This TA must be provided to the new distributor who covers the residences in your move location.
  • The new distributor will then issue a Subscription Voucher (SV) with a unique consumer number for that distributorship.
  • Because you'll be in the same city, you won't have to relinquish your pressure regulator or gas cylinder at this time.

2. If you move to a new city

  • Shifting to a new city may be challenging, and not having an LPG connection in your new home might make things even more difficult.
  • You must completely surrender your existing LPG connection and return the pressure regulator and gas cylinder to the distributor if you move to a new city.
  • The distributor will offer you a Termination Voucher (TV) and refund the first security deposit you paid when you get the connection.
  • After you've completed this process and relocated to your new city, you'll need to contact a Bharat gas distributor in your area to submit the TV, as well as the security deposit and registration/documentation costs.
  • Following this, the new distributor will provide you with a new Subscription Voucher, as well as a new cylinder and pressure regulator.

How do I File a Complaint with Bharat Gas?

Following the steps outlined below, you can file a complaint:

  • Login to the Bharat Gas website.
  • Go to the Bharat Gas Complaint page.
  • Select the section "Give Feedback" from the drop-down menu.
  • You'll be requested to provide basic complaint details so that the firm can understand the extent of the issue.
  • The complainant is also required to disclose their address as well as the distributor's information.
  • The consumer must then submit personal information such as name, address, email address, phone number, etc.
  • Choose the sort of complaint you want to file.
  • Define the type of complaint you've chosen.
  • Confirm by clicking the button.
  • When the company receives the complaint, it will take the required actions to resolve it.

Bharat Gas Customer Care Number

The corporation has established a toll-free number for its consumers to solve their questions, complaints, and feedback. The toll-free number can be dialled from anywhere in the United States, and a large staff of trained specialists answers calls.

Bharat Gas Toll-Free Number: 1800 22 4344

1552233 is the number for the Industry helpline.

LPG Leak: The number to call if you have an LPG leak is 1906.

Here are some emergency helpline numbers of Bharat gas headquarters:

  • LPG Headquarters: 022-22714516
  • East India: 033-24293190
  • West India: 022-24417600
  • South India: 044-26213914
  • North India: 0120-2474167


1. How much does a new Bharat gas connection cost?

A: A new Bharat gas connection could cost anywhere between Rs 5,400 and Rs 8,000. It depends on whether you obtain a single or two-cylinder connection and if you receive a gas stove. The price includes a cylinder security deposit, a regulator, a rubber tube, and installation fees, among other things.

2. How do I update my mobile number with Bharat gas via the internet?

A: Go to your e Bharat gas account and sign in. Then, click three lines on the upper left corner, and then 'Update contact number.' To verify, enter your new mobile number and the OTP. Your new phone number has been updated successfully.

3. How do I order Bharat gas from Amazon?

A: Click Amazon Pay > Bills > Gas Cylinder in the Amazon app. From the drop-down box, choose Bharat gas and enter your registered cellphone number/LPG ID. Verify the information by clicking Get Booking Details. Choose any payment method from the available options to complete your order.

All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.
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