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Standard Chartered Credit Card Customer Care Number

Updated on August 8, 2022 , 1217 views

When you face any sort of emergency regarding your Standard Chartered Credit Card ensure you connect to the Bank's customer care immediately. It is extremely important to keep the bank's customer care number handy so that you can connect to them as soon as you notice something unusual about your credit card.

Standard Chartered Credit Card Customer Care Number

There are mainly three ways to get in touch with the Standard Chartered credit card customer care – through phone, mail, and complaint box. If there is an emergency requirement, such as your credit card needs to be blocked immediately, then the best thing you could do is contact the bank on the toll-free number.

There is also the standard chartered helpline number that’s available for those who need emergency support service. Basically, it takes only a couple of hours for the standard chartered to fix any sort of credit card issues. However, if the bank delays or they are unable to resolve the issue, you could file a grievance.

Standard Chartered Credit Card Customer Care Email ID

The easiest and most convenient way to get in touch with the bank is through email. All you got to do is drop an mail at-

customer.care@sc.com

The method is highly recommended for those who don’t have any urgent requirement, but they need an answer to certain queries or they want to get an issue resolved at the earliest.

Call the Bank

If you notice any mistake in the credit card statement, raise a dispute by filing a dispute form. You may have to Call the bank on a toll-free number if you think there has been an unauthorized transaction on your card. In fact, it is absolutely important to connect with a professional as soon as you notice anything wrong with your credit card.

080-66959595

The sooner you contact the professionals, the easier it is to detect the issue and get it fixed. Complete the form and make sure you drop an email to:

card.services@sc.com

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Standard Chartered Bank Credit Card Phone banking Numbers

Locations Phone banking Numbers
Ahmedabad, Bangalore, Chennai, Delhi, Hyderabad, Kolkata, Mumbai, Pune 6601 4444/ 3940 4444
Allahabad, Amritsar, Bhopal, Bhubaneswar, Chandigarh, Cochin / Ernakulam, Coimbatore, Indore, Jaipur, Jalandhar, Kanpur, Lucknow, Ludhiana, Nagpur, Patna , Rajkot, Surat, Vadodara 6601 444/ 3940 444
Gurgaon, Noida 011 – 66014444 / 011 – 39404444
Jalgaon, Guwahati, Cuttack, Mysore, Thiruvananthpuram, Vishakhapatnam, Mathura, Proddatur, Dehradun, Saharanpur 1800 345 1000 (For domestic dialing within India only)
Siliguri 1800 345 5000 (For domestic dialing within India only)

When to Contact SC Customer Care Team?

  • Your credit card statement seems to be wrong or unnecessary fees is charged to you
  • Your card is lost or misplaced
  • When card is stolen or someone is misusing it
  • You have been receiving unauthorized-transaction messages

What if My Issue is Not Addressed?

If the solution offered by the Standard Chartered customer service does not sound good, you could raise a complaint and forward it to the grievance redressal system. There are mainly three ways you can get in touch with the redressal system:

1. Complaint Box

If there is any unresolved complaint that you’d like to get fixed as soon as possible, then the best way to get your complaint heard and resolved is through the complaint box. Fill in the details required, and then send it to the standard charter bank. Once your complaint reaches the customer support team, they will look into the matter and try to resolve it quickly. However, this may not be a quick process as you've to wait until your request is heard.

2. Email

Other simplest options is email. You are supposed to email your complaint at customer.care@sc.com along with your name, contact information, and complaint details. As soon as the team receives the complaint, they will send you an email confirming the same.

3. Letter

If none of the methods listed above work for you, you could send a customized letter to the Standard Chartered Bank. Their customer care department will gladly assist you in any matter related to credit cards. Do not forget to enter your name, contact information, as well as, the details concerning your complaint. The bank is located in Chennai -

Standard Chartered Bank, Customer Care Unit, 19, Rajaji Salai, Chennai - 600 001.

Nodal Officer

Usually, the Grievance Redressal system will resolve your issue in no time. However, if you still don’t get any answers, feel free to reach out to the Nodal Office through email. You can send your complaint at-

Nodal.Officer@sc.com

Disclaimer:
All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.
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