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ICICI Lombard General Insurance Company Limited

Updated on May 15, 2024 , 18584 views

Latest: Bharti AXA general insurance is now part of ICICI Lombard General insurance. The transaction came into effect on Sept 08, 2021 after Receipt of necessary approvals from The National Company Law Tribunal (NCLT) and the Insurance Regulatory and Development Authority of India (IRDAI).

About ICICI Lombard General Insurance

With the collaboration of ICICI Bank Limited and Fairfax Financial Holdings Limited, ICICI Lombard General Insurance Company Limited came into existence.


ICICI Bank, India’s second-largest bank, holds 74% of the company’s equity, while the remaining 26% belongs to Fairfax Financial Holdings, a Canada-based finance company. ICICI General Insurance Company began its operations in the year 2001 and since then it has been following a customer-centric approach to ensure that its customers are happy and satisfied.

ICICI Lombard is widespread across the nation having around 221 branches. The insurance company has an extensive product Portfolio that includes health, motor, car, travel and Home insurance. Among various insurance plans offered by the ICICI Insurance Company like home insurance, two-wheeler insurance, Travel Insurance, ICICI Lombard health insurance and ICICI Lombard car insurance are the most popular ones among people. We have listed all the insurance plans offered by ICICI Lombard. Have a look!

Product Portfolio of ICICI Lombard General Insurance

Health Insurance

1. ICICI Lombard Complete Health Insurance

The comprehensive policy for you and your family secures your finances against sudden medical expenses. Some of the noteworthy features include - no limit on hospital room rent, no co-pay, no pre-medical check-up up to 45 years of age and 2 complimentary health check-up coupons every year for a family floater health insurance policy.

Some of the inclusions of ICICI Lombard Complete Health Insurance includes:

  • Emergency ambulance
  • Free health check-up
  • AYUSH Treatment
  • Air ambulance cover
  • Super no claim bonus
  • Day care treatments
  • Hospitalisation
  • Domiciliary hospitalisation
  • Free health check-up
  • Pre and post hospitalisation

2. Health Booster Plan

This is a super top-up health insurance which covers your bill when your basic insurance plan falls short. The policy comes with a wide Range of sum insured, i.e. 5 lakhs to 50 lakhs to suit your individual or family needs. Some of the coverage offered by Health Booster plan are as follows:

  • In-patient treatment
  • Lifetime renewability
  • Tax benefits
  • Day care treatments
  • In-patient AYUSH treatment
  • Donor expenses
  • Cashless hospitalisation
  • Road ambulance cover

3. Personal Protect Plan

The personal protect policy by ICICI Lombard provides your beneficiary with a death benefit in the unfortunate event of your accidental death. It also provides you with cover against Permanent Total Disablement (PTD) on account of an accident.

Some of the benefits of Personal Protect Policy are:

  • Optional cover against accidental hospitalisation expenses and accidental hospital daily allowance
  • No health check-up required
  • Easy claim process with minimal documentation
  • Digitally signed policy available 24X7 online
  • Death due to an accident

4. Arogya Sanjeevani Policy, ICICI Lombard

Arogya Sanjeevani Policy, ICICI Lombard pays for your medical bills when you are hospitalised. It is well suited for securing your basic healthcare needs. It also lets you cover your family on floater Basis. With us, you get to make the most of our 24x7 customer support for settling your cashless claims.

  • In-patient hospitalisation
  • Pre and post hospitalisation
  • Day care procedures
  • Emergency Ambulance cover
  • Cataract treatment
  • Dental treatment and Plastic surgery
  • Tax benefits
  • Lifelong renewability
  • Free look period

5. Corona Kavach Policy, ICICI Lombard

If you’re worried about the medical expenses of Covid-19, then this policy is a suitable choice. It covers your hospitalisation expenses for Covid-19 treatment, including hospital room rent, nursing expenses, surgery costs, specialist fees, and more.

Some of the coverage offered are as follows:

  • Inpatient hospitalisation
  • ICU costs
  • Treatment for comorbid conditions
  • Home care treatment
  • Ambulance expenses
  • Hospital daily cash cover
  • Pre-hospitalisation

6. Saral Suraksha Bima, ICICI Lombard

Saral Suraksha Bima is a personal accident insurance policy that covers death and permanent total/partial disablement arising out of accidental injuries. You may also choose optional add-ons for temporary total disablement and accidental hospitalisation expenses.

Some of the coverages offered are:

  • Death
  • Permanent total disablement
  • Permanent partial disablement

ICICI Lombard Car Insurance

The policy covers your vehicle against theft and burglary. At times, you may end up hurting others or damaging property in an accident. There are three types of car policies, such as Private car package policy, Stand-alone own-damage car insurance and Third party car insurance.

The coverage offered under ICICI car insurance policy are as follows:

  • Coverage for natural disasters like earthquakes, floods, fires and storms
  • Cashless repairs in 4800+ network garages
  • Coverage for theft, accidents and terrorist activities
  • No claim bonusF up to 50%
  • ₹15 lakh Personal Accident Cover
  • 9 add ons to choose from
  • Third-party legal liabilities cover
  • Instant claim settlement via InstaSpect

ICICI Lombard Two-Wheeler Insurance

The two-wheeler policy by ICICI gives you financial protection in case of an accident, along with a host of benefits like:

  • Instant cover
  • No claim bonus
  • Personal accident cover
  • Claim assistance

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ICICI Lombard Travel Insurance

Following are the types of travel plans offered by ICICI Lombard:

Some of the key features of ICICI travel policy covers:

  • No medical test
  • Medical cover
  • Luggage cover
  • Compassionate visit
  • Flight delay

ICICI Lombard Home Insurance

1. ICICI Bharat Griha Raksha Policy

The home policy acts as a safety net, covering your home and belongings. ICICI Bharat Griha Raksha Policy is designed to offer extensive protection at an affordable rate. You can stay worry free with our long-term cover options.

Inclusions covered under this policy are:

  • Fire, explosion/implosion, lightning
  • Riot, malicious damage and terrorism
  • Storm, cyclone, typhoon, tempest, hurricane, tornado, flood, inundation and earthquake
  • Impact damage caused by an external object (e.g. vehicle, falling tree, etc.)
  • Bursting and/or overflowing of water tanks, apparatus and pipes
  • Theft caused within 7 days of any insured event

ICICI Lombard General Insurance Company Limited also offers some other general insurance plans for non-resident Indians, business and rural sector. Below is the mentioned list of those plans.

Business Insurance

ICICI Lombard offers different types of insurance for businesses, including coverage for property damage, legal liability and employee-related risks. It provides wide range of business insurance covers, designed to identify and reduce those risks.

It covers following areas:

  1. Marine Transit Insurance
  2. Workmen's Compensation Insurance
  3. Group Health Insurance
  4. Fire insurance
  5. Property Insurance
  6. Professional Indemnity CA
  7. Professional Indemnity insurance for Doctors

Crop Insurance, NRI Insurance and Cyber Insurance are other types of business insurance plans offered by ICICI Lombard.

Awards Won by ICICI Lombard Insurance Company

  • CLO Global LearningElite Award 2020
  • ICAI Award 2020
  • 2020 Best Insurers Recognition
  • Dun & Bradstreet BFSI Summit & Awards 2020
  • India Insurance Summit & Awards 2020
  • Golden Peacock National Training Award 2019
  • Best Corporate Social Responsibility Practices 2019
  • Won iAAA certification by ICRA (an Associate of Moody's Investors Service)
  • Best General Insurance Firm 2018
  • Golden Peacock Award for Business Excellence 2016
  • Technology Innovation Award 2016
  • Claim Service Leader Award 2016

Registered Address

ICICI Lombard House - 414, P.Balu Marg, Off Veer Sawarkar Marg, near Siddhivinayak Temple, Prabhadevi, Mumbai-400025.

ICICI Lombard General Insurance Customer Care

Toll Free: 1800 2666

Alternate Contact No. 86 55 222 666 (Chargeable)

For Crop insurance, Toll free No - 1800 266 9725

Existing customers of erstwhile Bharti AXA General Insurance, please Call the customer support helpline at 1800-103-2292 or email at

All India Insurance Helpline Number

Category Contact For & Accessibility Toll Free/Chargeable Contact No.
For policy purchase, service and claims Accessible within India Toll free +1800 2666
Alternate no. for policy purchase, service & claims Accessible from J&K/International numbers Chargeable +91 40 6627 3505
NRI customers Policy purchase USA/UK/Canada/Other Countries Chargeable +91 40 6627 3505
International Travel Insurance Policy extension when customer is in International location Chargeable +91 40 6627 3505
International Travel Insurance Claim intimation from USA and Canada Chargeable +1 844 871 1200
International Travel Insurance Claim intimation from rest of the world (excluding USA and Canada) Chargeable +91 124 4498778
International Travel Insurance Claim intimation from India Toll free +1800 102 5721
All efforts have been made to ensure the information provided here is accurate. However, no guarantees are made regarding correctness of data. Please verify with scheme information document before making any investment.
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